• Operate this business in accord with the highest standards of ethical conduct.

  • Treat each customer in a fair, open, and honest manner; and, fully comply with all laws that prohibit discrimination.

  • Put our promises in writing and stand behind them.

  • Represent our products clearly and factually, standing fully behind our warranties, direct and implied.

  • Advertise our products in a positive, factual, and informative manner.

  • Detail charges to assist our customers in understanding repair work; also, provide written estimates of any service work to be performed upon request; or, as required by law.

                                                                                                                                    John P. Cortese

                                                                                                                                    President Cortese Auto Group